Everything You Need to Know
About Worksafe BC (WSCB) Physiotherapy

WSCB Physiotherapy in Surrey: Learn who is eligible, what treatment includes, and how WSBC physiotherapy helps you recover from workplace injuries

WorkSafeBC (WSBC) physiotherapy is a recovery program designed to help injured workers regain movement, restore function, and safely return to work after a workplace accident or job-related condition. Delivered by licensed physiotherapists, WSBC treatment combines exercise, manual therapy, and personalized care plans. Physiotherapy is a core part of most WSBC-approved rehabilitation programs, so if your claim is accepted, you can feel confident knowing your treatment is fully supported.

What does it Cost?

If your WorkSafeBC (WSBC) claim is accepted, physiotherapy is fully covered

No out-of-pocket fees – WSBC pays the clinic directly.
16 sessions are pre-approved if you begin physiotherapy within 60 days of your injury.
If you need additional sessions, your physiotherapist will submit a request to WSBC on your behalf, explaining your progress and treatment goals.

Who is Eligible?

Injured at work
Reported your injury or condition to your employer and filed a claim with WSBC.
WSBC claim has been accepted and you’ve been referred for Physio

Eligibility isn’t just for sudden injuries — it also applies to repetitive strain conditions and long-term workplace-related health issues.

What is Provided?

Manual therapy to relieve pain and improve movement.
Exercise programs – stretching, strengthening, and mobility exercises.
Work-focused rehab – functional training to help you return to your job safely.

If more sessions are needed, your physiotherapist will submit a progress report and request an extension on your behalf.

How to Start WSBC Physiotherapy: Step-by-Step Guide

Report Your Injury

Tell your employer about your workplace injury right away. Both you and your employer must complete the required WorkSafeBC paperwork to start your claim.

WCB Reporting Link

See Your Doctor

Visit your family doctor or a walk-in clinic for assessment and documentation. Your doctor will confirm the injury is work-related and provide a referral for physiotherapy.

WCB Website

Book Physiotherapy

Book your appointment and bring your claim number and doctor’s referral. If your claim is accepted, there is no cost to you — WorkSafeBC pays the clinic directly. If you start treatment before your claim is approved, eligible fees will be reimbursed once WSBC authorizes your physiotherapy.

Patient Intake Form

How Do I Know If My WSBC Claim Is Accepted?

Once you (or your employer/doctor) have submitted your injury report, WorkSafeBC reviews the claim. You’ll be notified in a few ways:

Letter or email from WorkSafeBC – You’ll receive official confirmation stating whether your claim has been approved or denied.
Claim number – If you’re given a claim number, that means your case is in the WSBC system, but it does not always mean it’s already approved.
Contact from a WorkSafeBC case manager – They may call or email you to discuss your injury, treatment plan, and return-to-work options.

Tip: If you’re unsure, call WorkSafeBC directly at 1-888-967-5377 or ask your physiotherapy clinic to verify your claim before starting treatment.

What does it Cost?

Who is Eligible?

Injured at work

Reported your injury or condition to your employer and filed a claim with WSBC.

WSBC claim has been accepted and you’ve been referred for Physio

​ Eligibility isn’t just for sudden injuries — it also applies to repetitive strain conditions and long-term workplace-related health issues.

What is Provided? ​

Manual therapy to relieve pain and improve movement.

Exercise programs – stretching, strengthening, and mobility exercises.

Work-focused rehab – functional training to help you return to your job safely.

​ If more sessions are needed, your physiotherapist will submit a progress report and request an extension on your behalf.